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Building Trust

Leadership is tough work.  If it were easy, everyone would be a leader. But we know that is not the case.  One of the key ingredients to excellent and effective leadership is building trust.  Although this sounds simple, people struggle with this concept.  Where does trust come from?
From the dictionary you get a description like this: firm belief in the reliability, ability, or strength of someone or something. Well that’s pretty vague isn’t it?
Let’s see if we can come up with a better definition. I agree with the reliability aspect but what makes someone or something reliable?  Easiest way to reflect upon on reliability is that someone or something meets your expectations.  If someone says they are going to do something by a particular time and they get it done on time, you would consider them reliable.  If your car starts every time you turn the key over, you consider your car reliable.
So here is where reliability comes into play with leadership.  We judge ourselves based on our intent.  Most people have good intentions.  When your actions line up with your intentions and you do it on a consistent basis then you become reliable.  The significant aspect here is to recognize that people don’t judge you for your intentions.  Rather they judge you on whether your actions line up with your intentions. This is where you have an impact on your people.  If your actions line up with your intent, you have a positive impact on people. If your actions don’t line up with your intent, you have a negative impact on people.  Your people will study you closely to see how often you do what you say you are going to do.  When you consistently act according to what you say you are going to do, you begin to build trust.  When people realize they can trust you, they begin to follow you.  When you have people following you, then you can focus on developing stronger relationships and be effective in moving people through change.
Some key building blocks of leadership.
Thanks for coming along.

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