Leadership is tough work. If it were easy, everyone would be a leader. But we know that is not the case. One of the key ingredients to excellent and effective leadership is building trust. Although this sounds simple, people struggle with this concept. Where does trust come from?
From the dictionary you get a description like this: firm belief in the reliability, ability, or strength of someone or something. Well that’s pretty vague isn’t it?
Let’s see if we can come up with a better definition. I agree with the reliability aspect but what makes someone or something reliable? Easiest way to reflect upon on reliability is that someone or something meets your expectations. If someone says they are going to do something by a particular time and they get it done on time, you would consider them reliable. If your car starts every time you turn the key over, you consider your car reliable.
So here is where reliability comes into play with leadership. We judge ourselves based on our intent. Most people have good intentions. When your actions line up with your intentions and you do it on a consistent basis then you become reliable. The significant aspect here is to recognize that people don’t judge you for your intentions. Rather they judge you on whether your actions line up with your intentions. This is where you have an impact on your people. If your actions line up with your intent, you have a positive impact on people. If your actions don’t line up with your intent, you have a negative impact on people. Your people will study you closely to see how often you do what you say you are going to do. When you consistently act according to what you say you are going to do, you begin to build trust. When people realize they can trust you, they begin to follow you. When you have people following you, then you can focus on developing stronger relationships and be effective in moving people through change.
Some key building blocks of leadership.
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People ask me what I do for a living. My response is simple. “I grow leaders.”
“How do you effectively grow leaders?” is one of the typical questions.
By focusing on developing relationships and managing change. Two of the key fundamental skills leaders need to be able cultivate and utilize well.
In my last blog we talked about managing change and how to get people through change. Dealing successfully with change is a very key component of being a leader. But guess what? If you don’t manage relationships first and foremost, the managing change portion will be a nightmare. Effective communication is key to getting people to move through change successfully. If you aren’t managing relationships properly people are not going to pay attention to the communication you are trying to deliver. And if people aren’t listening, your change initiative is not going anywhere whether it is a key survival initiative or strategic marketing initiative.
Growing successful leaders can lead to some significant outcomes in helping to strengthen and grow your business.
• They connect with others more effectively
• Build stronger teams
• Become more productive
When you have leaders who grow and become empowered they become competent in meeting your goals and deadlines. Communication becomes a powerful asset and synergy drives the outcomes you are trying to reach.
Guess what? You customers realize when you are growing your leaders. This has a huge impact on your business because when you lead you sell!
Thanks for coming along!